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Siabura Kloset

Privacy Policy

Last updated: January 2025

1. Introduction

Siabura Kloset ("we", "our", "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website.

2. Data We Collect

We collect the following types of information:

  • Personal identifiers: name, email address, phone number
  • Shipping and billing addresses
  • Order history and purchase information
  • Account login credentials (encrypted)
  • Device and browsing data (via cookies)
  • Marketing preferences

3. How We Use Your Data

Your information is used to:

  • Process and fulfil your orders
  • Send order confirmations and shipping updates
  • Manage your account
  • Improve our products and services
  • Send marketing communications (with your consent)
  • Comply with legal obligations

4. Data Sharing

We share your data only with trusted third parties necessary to operate our service:

  • Stripe – payment processing
  • Supabase – data storage and authentication
  • Resend – transactional emails
  • Delivery providers for order fulfilment

We never sell your personal data to third parties.

5. Cookies

We use cookies to enhance your shopping experience, analyse site traffic, and personalise content. You can manage cookie preferences in your browser settings.

6. Your Rights (UK GDPR)

Under UK GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your data ("right to be forgotten")
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, contact us at privacy@siaburakloset.co.uk.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order data is typically retained for 7 years for tax purposes.

8. Contact Us

For any privacy-related queries or to exercise your rights, contact our Data Protection Officer at:
Email: privacy@siaburakloset.co.uk
Address: Siabura Kloset, London, United Kingdom